Service Request Form

Thanks for reaching out to AYKA Solar for service. Lets make this a swift experience for you. It is important to provide as much as information possible to Inverter manufacturers & respective support teams, so that we can get replacement approvals without any delay. Please provide as much as information possible in the below form.

Full Name *

Phone Number

Email Address *

Address

Nature of the Query *

Additional Information

1. Picture of the system & Inverter.

2. Picture of inverter Sr. No.

3. An image of the alarm/the fault error code if any.

4. Photo of Meter Box

5. Picture of inverter bottom, showing inverter input cables.

6. Screenshot of monitoring platform (mobile application)

7. Inverter Dongle serial number photo.

8. Certificate of Compliance Electrical Work (CCEW)

Detailed description of the fault.

Is the system Online?

Yes

Warranty application and delivery of the inverter may take 10-30 working days. There may be additional costs involved in replacing the old inverter. please email james@ayka.com.au for more information.